One of the most exciting things about Facebook Messenger is the application of Messenger ChatBot. The Bots are now available for Facebook's own Messenger Chat feature which means you can now build apps that can alert users and even work as a real phone assistant to remind them about calls or meetings. Here are the top 5 reasons why a Messenger Bot will be great for your business.
Bots are quick to use. If you're a busy business, then this is the kind of app you'll want. It doesn't take much time to set up a bot and be ready to go. The time it takes for a bot to be ready to use will depend on the features you choose, but if you select a few and customize them, you'll find you'll be able to go live in just a few minutes.
Bots can be a good compliment to your business. For example, if you sell products and services on eBay, then you'll be able to integrate your website with your Messenger Bot. Because it's just to chat, you can get users to purchase through voice chat instead of clicking buttons and be notified through voice mail about the sale.
Bots are safe. As long as you make sure your users' messages are not from strangers, then you'll be more likely to avoid spam and other unwanted messages. It's important to have clear messaging when communicating with your customers, so don't go overboard with bots.
It's easy to build a bot with Facebook Chat. Although it's possible to use any application from third-party developers, most of the development tools work well with Facebook. You can install the developer tools on the website, and then the ability to use bots is pretty much already built-in.
Bots are constantly evolving. Because there are so many great Facebook ChatBot development tools, you' find you can evolve and improve your applications without losing popularity or being incompatible with the rest of your systems. It's also possible to choose which types of services your app offers, so there are lots of features to choose from.
Bots are easy to customize. There are also plenty of options for adding features to bots. Adding features can be done by either your users or developers, but it may take a bit of time.
Bots can be secure. Although bots don't need a password to be accessed, they do need to keep your information secure and private. That means they can't accidentally leak personal data. If you chose a great Bot developer and you can easily customize and add security features, then this will be a great way to protect your company.
Bots are entertaining. They can be highly entertaining and can help boost brand awareness, depending on what you offer. It's also easy to attract the attention of your target audience, as well as give them something fun to do with their time.
A great feature of Facebook ChatBots is that they can work in two ways. You can use voice to create a bot and the bot will reply back to users through voice, or you can make your bot speak through text. Either way, it gives you the option to communicate with your customers in a quick and easy way.
With all of these reasons why a Facebook Messenger Bot will be great for your business, it's no wonder that so many businesses are using this type of application. Why use the traditional ways of communicating with customers? Why not use a Messenger ChatBot to inform your customers, or even work as a reminder that there is a call coming up?
As you can see, using Bots is definitely a great way to increase customer loyalty. Using bots allows you to show how great your business is, and what you do for your customers. It's the perfect way to promote your business to your target market.