Small companies frequently run on tight budgets and also the idea of outsourcing specific services is seldom attractive. But while the desire to handle things such as IT and computer press in the house is there, it's often a mistake.

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Primarily, because the individual responsible for the IT solutions isn't an expert it may take hours to repair. This can result in lost business as possible clients can't go to the business site, can't complete online trades, can't find an email through or can't even call the business since the telephones are down!

Second, when the individual "who knows a little about computers" has invested a couple of hours studying the issue but has neglected to repair it, he or she'll usually turn into a specialist, outside aid – that costs a great deal of money in telephone fees, time spent and possibly even replacement hardware.

Nevertheless, the advantages of outsourced IT services are substantial. It starts with establishing data and voice networks, in addition to implementing security measures to ensure information is secure and backed up.

A nicely constructed network, including phone system, computer system, protection and internet, and email systems and accessibility is very likely to experience much less downtime compared to a badly constructed one, meaning that a large decrease in lost earnings and business.

The continuing service and maintenance will not come at a price, but the understanding that a company has 24-hour access to IT specialists to solve any issues, fix damaged hardware and preserve applications offers great reassurance.